Refund Policy for Paid Mentorships
At AllLanguageApps.com, we strive to provide exceptional mentorship programs designed to help you achieve your language learning goals. We understand that circumstances can change, and we want to ensure that our refund policy is clear and fair for our valued clients.
1. Satisfaction Guarantee
We stand behind the quality of our mentorship programs. If you are not completely satisfied with your experience within the first 30 days of your enrollment, we offer a full refund. We believe that our program should meet your expectations, and if it doesn’t, we will make it right.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- Request for Refund: You must submit your refund request within 30 days of your enrollment date. Requests made after this period will not be eligible for a refund.
- Participation: Refunds are available only if you have engaged with the program content (e.g., attended mentorship sessions or accessed program materials) for less than 50% of the program duration.
- Feedback: We may request feedback regarding your experience to help us improve our services. While this is not mandatory for your refund, your input is invaluable to us.
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Send an email to support@alllanguageapps.com with the subject line “Refund Request – [Your Name].”
- Provide Details: Include your full name, enrollment date, and a brief explanation of why you are requesting a refund.
- Confirmation: Once we receive your request, we will confirm your eligibility and process the refund within 5-7 business days.
4. Exceptions
While we strive to accommodate all requests, please note that refunds will not be issued for:
- Late Requests: Refund requests submitted after the 30-day satisfaction guarantee period.
- Engagement: If you have engaged with program content for more than 50% of the program duration.
- Cancellation of Sessions: Refunds are not available for missed mentorship sessions unless they are canceled by our team.
5. Changes to the Refund Policy
AllLanguageApps.com reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and the updated policy will apply to all new enrollments following the date of the change.
If you have any questions regarding our refund policy or your eligibility for a refund, please don’t hesitate to reach out to our support team. Your satisfaction is our priority, and we’re here to help you on your language learning journey!